Am very appreciative to Laura, who assisted me in resolving a concern. She was very patient in answering each of my many questions, she was very polite and took the time to fully assist me! Her level of excellent customer service was so very appreciated ! This level of assistance should be what any company should want their staff to have. Monterey Financial has the integrity of staff that makes it easier to be a customer here. Thank you, Laura, for ALL of your assistance, help in explaining, answering questions, and the level of professionalism that you demonstrate. I appreciate you!